# CNC12 timing out

**URL:** <https://forum.avidcnc.com/t/cnc12-timing-out/4563>\
**Category:** General Chat\
**Created:** [April 1, 2025, 1:54pm UTC](https://forum.avidcnc.com/t/cnc12-timing-out/4563 "2025-04-01T13:54:00Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![JtheB](https://avatars.discourse-cdn.com/v4/letter/j/b77776/32.png) [@JtheB](https://forum.avidcnc.com/u/JtheB)\
**Post date:** [April 1, 2025, 1:54pm UTC](https://forum.avidcnc.com/t/cnc12-timing-out/4563/1 "2025-04-01T13:54:00Z")

</div>

I’m trying to troubleshoot why my CNC12 VCP becomes non-responsive to keyboard or mouse inputs after being ide for a while (exact idle time tbd).

In Windows Control Panel \> Power Options there is a “CNC” power plan but I believe that may be a leftover from my former Mach4 program.  
The ethernet cable is high-quality and shielded.

Windows 10 PC control panel:  
_High Performance_ power plan  
_Never_ for Turn off display / Put computer to sleep  
Keyboard and mouse - both _unchecked_ for “Allow the computer to turn off this device to save power.”

What else should I be checking for?

Thanks

---

<div class="post-metadata">

**Author:** ![Eric](https://yyz1.discourse-cdn.com/flex027/user_avatar/forum.avidcnc.com/eric/32/3220_2.png) [@Eric](https://forum.avidcnc.com/u/Eric)\
**Post date:** [April 1, 2025, 4:17pm UTC](https://forum.avidcnc.com/t/cnc12-timing-out/4563/2 "2025-04-01T16:17:12Z")

</div>

If you click on UTILITY and then hit ESCAPE to get back out to the main screen are you able to interact with the VCP again?

---

<div class="post-metadata">

**Author:** ![JtheB](https://avatars.discourse-cdn.com/v4/letter/j/b77776/32.png) [@JtheB](https://forum.avidcnc.com/u/JtheB)\
**Post date:** [April 1, 2025, 5:45pm UTC](https://forum.avidcnc.com/t/cnc12-timing-out/4563/3 "2025-04-01T17:45:59Z")

</div>

I’ll give that a shot the next time it occurs and report back.

Thanks Eric!