# Fixed touch plate not setup **URL:** \ **Category:** General Chat\ **Created:** [July 28, 2026, 7:47pm UTC](https://forum.avidcnc.com/t/fixed-touch-plate-not-setup/6393 "2026-07-28T19:47:04Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![PaulC](https://avatars.discourse-cdn.com/v4/letter/p/e9a140/32.png) [@PaulC](https://forum.avidcnc.com/u/PaulC)\ **Post date:** [July 28, 2026, 7:47pm UTC](https://forum.avidcnc.com/t/fixed-touch-plate-not-setup/6393/1 "2026-07-28T19:47:04Z")
I am just getting my EX with servos together. I wanted to surface the spoil board so that I could align the Z axis. I load my program, I manually set zeros. I punch go. I get an error Fixed touch plate not setup, set it up in the utilities. I look at the utilities menu and can’t figure out what it is talking about. I try using the standard touch plate to set the zero’s. I can’t do that because I haven’t measured my tool. I read that to measure a tool, do a manual tool change. I click the manual tool change and I see the Fixed touch plate not setup. If I continue passed the touch plate error when running the program I get an exceeded work envelope error. What step have I missed? I suspect it is some setup with the tool height measurement tool but I can’t find any way to set it up. ---
**Author:** ![PaulC](https://avatars.discourse-cdn.com/v4/letter/p/e9a140/32.png) [@PaulC](https://forum.avidcnc.com/u/PaulC)\ **Post date:** [July 28, 2026, 7:59pm UTC](https://forum.avidcnc.com/t/fixed-touch-plate-not-setup/6393/2 "2026-07-28T19:59:54Z")
The issue is likely that I used the utils menu not the utils button. ---
**Author:** ![Eric](https://yyz1.discourse-cdn.com/flex027/user_avatar/forum.avidcnc.com/eric/32/3220_2.png) [@Eric](https://forum.avidcnc.com/u/Eric)\ **Post date:** [July 28, 2026, 8:43pm UTC](https://forum.avidcnc.com/t/fixed-touch-plate-not-setup/6393/3 "2026-07-28T20:43:50Z")
You have to setup the tool height setter first before you can surface your spoilboard: [![](https://canada1.discourse-cdn.com/flex027/uploads/avidcnc/original/2X/c/c11d93383603197065fac95cf581d3443368eb6e.jpeg "Making Your First Cut - Avid CNC EX Controller") ](https://www.youtube.com/watch?v=g3MMSJ8NxzQ&t=804) ---
**Author:** ![PaulC](https://avatars.discourse-cdn.com/v4/letter/p/e9a140/32.png) [@PaulC](https://forum.avidcnc.com/u/PaulC)\ **Post date:** [July 28, 2026, 9:44pm UTC](https://forum.avidcnc.com/t/fixed-touch-plate-not-setup/6393/4 "2026-07-28T21:44:25Z")
Thanks. I figured that is what was needed but couldn’t find any way to do it. The error message said do it in utils, and I looked at the menu at the bottom, saw the utility option, and my brain locked on as close enough. I just wasn’t looking for a button. My brain was hardwired for looking for a menu option. If the error message said utils button I would have had a much easier time.