# Job start problems **URL:** \ **Category:** General Chat\ **Created:** [October 22, 2026, 12:47am UTC](https://forum.avidcnc.com/t/job-start-problems/6691 "2026-10-22T00:47:54Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![DDumanov](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@DDumanov](https://forum.avidcnc.com/u/DDumanov)\ **Post date:** [October 22, 2026, 12:47am UTC](https://forum.avidcnc.com/t/job-start-problems/6691/1 "2026-10-22T00:47:54Z")
My CNC machine was working perfectly fine for a while, probably about two days. However, today, when I tried to start a cutting job, I started getting errors. When I select tool #7, instead of moving to the tool changer to pick up tool #7, the machine simply moves off to the side until it hits the sensor. When I try to manually load tool #7 into the spindle using MTC, the machine stops at a random position and displays an error. I have recalibrated everything I could, but the same problem keeps happening. Could you please help me figure out what is causing this issue and how to fix it? The first screenshot shows what happens when I try to start a cutting job. The second screenshot shows the error I get when I try to manually load the tool using MTC. ---
**Author:** ![DDumanov](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@DDumanov](https://forum.avidcnc.com/u/DDumanov)\ **Post date:** [October 22, 2026, 12:48am UTC](https://forum.avidcnc.com/t/job-start-problems/6691/2 "2026-10-22T00:48:28Z")
![Screenshot 2026-10-21 174253](https://canada1.discourse-cdn.com/flex027/uploads/avidcnc/original/2X/a/aca9d52cadff0d6bbd577865c46d93a4c3a0f276.png) ![Screenshot 2026-10-21 174428](https://canada1.discourse-cdn.com/flex027/uploads/avidcnc/original/2X/5/58cc1285e3e38e4a0de8b08a1da8a521c44eba6c.png) ---
**Author:** ![Eric](https://yyz1.discourse-cdn.com/flex027/user_avatar/forum.avidcnc.com/eric/32/3220_2.png) [@Eric](https://forum.avidcnc.com/u/Eric)\ **Post date:** [October 22, 2026, 1:35am UTC](https://forum.avidcnc.com/t/job-start-problems/6691/3 "2026-10-22T01:35:07Z")
Can you show me a screenshot of your tool library in the ATC app? Also, we did just post a software update today that has a lot of tweaks and fixes in it, it might be wise to update to that. ---
**Author:** ![DDumanov](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@DDumanov](https://forum.avidcnc.com/u/DDumanov)\ **Post date:** [October 22, 2026, 3:41pm UTC](https://forum.avidcnc.com/t/job-start-problems/6691/4 "2026-10-22T15:41:33Z")
![Screenshot 2026-10-22 084029](https://canada1.discourse-cdn.com/flex027/uploads/avidcnc/original/2X/d/dbbe221942569fe27230078b4d4003e40cbe7fd5.png) ---
**Author:** ![Eric](https://yyz1.discourse-cdn.com/flex027/user_avatar/forum.avidcnc.com/eric/32/3220_2.png) [@Eric](https://forum.avidcnc.com/u/Eric)\ **Post date:** [October 22, 2026, 4:56pm UTC](https://forum.avidcnc.com/t/job-start-problems/6691/5 "2026-10-22T16:56:05Z")
From the main screen of the CNC12 control software can you go to Utility Menu\>Machine\>Jog and show me what your travel limits are? ---
**Author:** ![DDumanov](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@DDumanov](https://forum.avidcnc.com/u/DDumanov)\ **Post date:** [October 23, 2026, 5:10pm UTC](https://forum.avidcnc.com/t/job-start-problems/6691/6 "2026-10-23T17:10:44Z")
Tnx. Everything is working after the software update ---
**Author:** ![Eric](https://yyz1.discourse-cdn.com/flex027/user_avatar/forum.avidcnc.com/eric/32/3220_2.png) [@Eric](https://forum.avidcnc.com/u/Eric)\ **Post date:** [October 23, 2026, 5:26pm UTC](https://forum.avidcnc.com/t/job-start-problems/6691/7 "2026-10-23T17:26:22Z")
Sweet!