Gantry bumper piston

Hello all, I’m currently building a pro 4896. The black brackets that hold all of the little pistons I have 3 of them that are all exactly the same. But on the gantry the instructions show one that is different it’s supposed to come in from the side. Am I missing the piece or are there different instructions?

Hey Justin, I see you have a ticket started with support. Let them handle it from here. They should be getting back you soon.

Hey Eric, thanks for the response, I haven’t heard back. I kinda already lost 2 days of build time. I took this week off to get it put together but this part is holding me up. If you have any advice or can escalate the ticket I would appreciate it.